Values and Culture
Total respect for each other Link to heading
We are interested in what we can learn from each other.
We support and include each other.
There is no pressure or expectation to push yourself more than you want.
We respect each other’s current state, private lives and personal needs.
We are patient and calm with each other.
We are compassionate and clear with our feedback to each other.
We share unless there is a reason not to.
We are open about our business ups and downs, our opportunities and our challenges.
We are optimistic, but also realistic.
The hierarchy is inverted: the C-suite in service of the rest of the company.
We cater for each other’s different needs, personal styles and preferences.
We value and respect each other’s thinking and discussion styles.
We are willing to show vulnerability: we’re not afraid to ask for advice, to take a break, to ask a stupid question, or to admit to our ignorance, failure and mistakes.
We trust each other.
We shoulder each other’s burdens. We work as a team.
We are willing to admit when our decision making might be impaired.
We assume good intent: we judge people’s performance over time, and not around single instances.
We believe that it’s never a waste of time explaining the basics.
If we don’t hold someone’s attention, we take responsibility - we want to know why.
We push ourselves and each other out of our comfort zones, when we believe that doing so will be beneficial.
We encourage each other. We celebrate each other’s success with genuine enthusiasm.
We flex to each other, we are able to deal with interpersonal complexities.
Our purpose is to make a difference Link to heading
We want to make a difference with our work.
We give thought to the ethical implications of what we do. We keep hold of this even under pressure.
We are motivated by the public good as much as by generating profit for the business. If anything, the latter is in service of the former.
We are looking for important, intellectually challenging problems to solve.
We don’t stockpile or hoard knowledge.
Curiosity and rigour Link to heading
We are motivated by curiosity.
We listen to understand.
We follow through. And if we don’t, we react positively to being prompted.
We take every idea and every question seriously, regardless of origin.
We trust and rely on each other’s skills, experience, and area of expertise. We are confident in the value we bring to each other, the company, and to our partners and customers.
We are problem solvers.
We are focused on the substance of an idea, not the person who suggested it.
We are not afraid to speak truth to power.
We are comfortable with risk-based decision making.
We invite criticism; we are humble about what we’ve done.
We focus on what really matters.
When we fail, we are curious about why, and we examine it without bias.
We have a growth mindset.
We are adaptable and open to change.
We want to do a thorough job.
We are agile: we make the best use of our resources.
Continuous improvement is vital.
We are deliberate in our use of time.